Welcome to cogspoke.shop. To help you better understand our order fulfillment and after-sales process, please see our shipping and return policy below.
Shipping Location
All orders are shipped from our US warehouse.
Shipping Address: 7588 North Red Kite Way, Eagle Mountain, UT 84005, United States
Order Processing Time
Orders will be processed and shipped on the same day after successful payment. Please ensure that the shipping information you provide is accurate to avoid delivery delays.
Delivery Time
Under normal circumstances, order shipping time is approximately 2 days. Actual delivery time may vary slightly due to weather, holidays, or logistics arrangements.
Logistics & Delivery
We will arrange appropriate local US logistics services for delivery based on the order’s location and will do our best to ensure the safe delivery of your goods.
Return Policy
Customers can request a return within 30 days of receiving the goods. Returned items must be in normal condition and, if possible, retain their original packaging.
Refund Time
After your return is approved, the refund will typically be returned to your original payment account within 3 days. The exact arrival time may vary slightly depending on the payment institution.
Due to ongoing inventory clearance and business adjustments, some items have limited stock. Orders will be shipped in the order of payment. Once sold out, some items may not be restocked. Thank you for your understanding and support.
